Vaade puhkemajale

Some rules in order to make your stay as pleasant as possible

  • Check-in time is starting at 3 pm. Check-out until 12 am
  • Kindly leave your car on the designed parking place after deloading it
  • Please fill the registration form upon your arrival (Tourim Act §24)
  • Smoking is allowed only in outside areas marked with a special sign. Never throw the cigarett on the ground! Use the ash tray
  • Should an accident happen and something gets broken, please tell us immediately, so we can easily regulate and possibly replace the damage on the spot
  • Pets are not allowed
  • Guests using our facilities and equipment are responsible for leaving it in good shape after their stay 
  • We reserve the right to ask for a deposit prior to using a service

Terms and conditions for booking

  • It is possible to book the whole complex
  • You must be at least 21 years of age to sign the Kivimaa holiday complex rental agreement
  • Alla 18-aastastel isikutel palume puhketalu broneerida ja kasutada ainult koos täiskasvanuga, kellel vanust vähemalt 21 aastat
  • For individuals under 18 years of age we kindly ask to book and use our accommodation accompanied by an adult who is at least 21 years old
  • Please pay the invoice within 3 calendar days
  • The booking will be confirmed once the reservation fee has been paid according to the invoice
  • The total amount has to be paid in full if the booking is made less than 14 calendar days prior to the start time of Your stay
  • By paying the reservation fee You agree to the terms and conditions for booking

The terms of changing, cancelling and refunding bookings

  • If it is possible, we can change Your booking in agreement with You
  • Please let us know in advance if You wish to cancel Your booking
  • 100% of the reservation fee will be refunded if You cancel Your booking up to 20 days prior to Your stay
  • 50% of the reservation fee will be refunded if You cancel Your booking up to 15 days prior to Your stay
  • If You cancel Your reservation less than 15 days prior to Your stay, we can’t issue You a refund
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